Effective Date: November 20, 2019
Updated Date: September 27, 2026

Website: Video-Creator.net
Operated by: Richard Lee Garcia Groups, LLC (formerly Advance Branding Specialist)

Video-Creator.net
Operated by Richard Lee Garcia Groups, LLC
Effective Date: September 27, 2026

This Video Production Service Agreement (“Agreement”) is entered into between Richard Lee Garcia Groups, LLC, doing business through Video-Creator.net (“Company,” “we,” “us,” or “our”) and the individual or entity purchasing services (“Client,” “you,” or “your”).

This Agreement governs custom video production and related creative services ordered through Video-Creator.net.

By signing, typing your full legal name, checking an acceptance box, approving a proposal, or otherwise electronically accepting this Agreement, you agree to be legally bound by its terms.

1. PURPOSE OF THIS AGREEMENT

This Agreement defines the terms under which Video-Creator.net will provide custom video production services to the Client.

Services may include, depending on the project:

• Business promotional videos
• Product videos
• Commercial videos
• Social media reels
• Short-form videos
• UGC-style videos
• Video sales letters
• Explainer videos
• Doodle videos
• Whiteboard videos
• Animated videos
• 3D sketch videos
• AI spokesperson videos
• Avatar videos
• Talking-photo videos
• Voiceover videos
• Multilingual videos
• Training videos
• Educational videos
• Website videos
• Video advertisements
• Custom marketing videos
• Agency or white-label video fulfillment
• Other related production services

2. PROJECT DETAILS

Each project will be defined by an applicable:

• Order form
• Proposal
• Estimate
• Invoice
• Project brief
• Online checkout
• Email confirmation
• Written scope of work

The project documentation should identify, where applicable:

Project Name: __________________________

Video Type: __________________________

Number of Videos: _____________________

Approximate Length: ___________________

Aspect Ratio(s): _______________________

Voiceover: Yes / No

Scriptwriting: Yes / No

Language(s): ___________________________

Included Revisions: ____________________

Estimated Turnaround: __________________

Project Fee: ___________________________

Deposit Required: ______________________

Balance Due: ___________________________

The project-specific documentation forms part of this Agreement.

3. SCOPE OF SERVICES

The Company will provide the services described in the agreed project scope.

Only items specifically included in the agreed scope are included in the project fee.

Additional services may require additional charges.

Examples include:

• Additional videos
• Longer runtime
• Additional scenes
• Additional languages
• Additional voiceovers
• Extra aspect ratios
• Additional revisions
• Major script changes
• New creative direction
• Rush production
• Custom animation
• Additional source material preparation
• New versions for different campaigns

A request related to the same business or product does not automatically become part of the original project.

4. PAYMENT TERMS

Unless otherwise stated in writing, production will not begin until the required payment or deposit has been received.

Depending on the project, payment terms may include:

• Full payment in advance
• Deposit before production
• Milestone payments
• Balance before final delivery

The Company may pause work if payment is overdue.

The Company may withhold final unwatermarked files until the full outstanding balance has been paid.

5. DEPOSITS

Where a deposit is required, the deposit reserves production capacity and authorizes work to begin.

Unless otherwise stated in the Refund & Cancellation Policy, deposits may become non-refundable once production work has commenced.

Production work may include:

• Research
• Script preparation
• Storyboarding
• Asset preparation
• Voice generation
• Animation
• Editing
• Rendering
• Project setup
• Production planning

6. CLIENT RESPONSIBILITIES

The Client agrees to provide all information and materials reasonably necessary to complete the project.

This may include:

• Company information
• Website links
• Product information
• Logos
• Brand colors
• Brand guidelines
• Product images
• Photographs
• Existing video footage
• Scripts
• Testimonials
• Music
• Voice recordings
• Legal disclosures
• Contact information
• Calls to action

The Client is responsible for ensuring that submitted materials are complete and accurate.

7. CLIENT CONTENT AND AUTHORIZATION

The Client represents and warrants that all submitted materials are:

• Owned by the Client, or
• Properly licensed, or
• Used with permission

The Client is responsible for obtaining all required rights and permissions.

This includes:

• Copyright permissions
• Trademark permissions
• Model releases
• Voice permissions
• Likeness permissions
• Music rights
• Testimonial permissions
• Image rights

The Company may rely on the Client’s representation that submitted materials are authorized for use.

8. USE OF NAME, IMAGE, VOICE, AND LIKENESS

If the Client provides a person’s:

• Name
• Photograph
• Voice
• Video
• Face
• Likeness
• Testimonial

the Client confirms that it has obtained appropriate consent.

This applies especially to:

• Voice cloning
• Talking-photo projects
• Avatar videos
• AI spokesperson videos
• UGC-style videos
• Testimonial-style content
• Personalized videos

The Company reserves the right to reject projects involving unauthorized impersonation or misuse of identity.

9. AI-ASSISTED PRODUCTION

The Client acknowledges that the Company may use artificial intelligence and automated production technologies where appropriate.

These may assist with:

• Script development
• Image generation
• Video generation
• Voice generation
• Voice cloning
• Translation
• Captions
• Animation
• Editing
• Avatar generation
• Talking-photo production
• Visual effects

The Company may combine AI-assisted systems with human editing and quality control.

10. AI OUTPUT LIMITATIONS

The Client understands that AI-generated or automated content may occasionally include imperfections.

Examples may include:

• Minor visual distortions
• Pronunciation issues
• Lip-sync variations
• Facial inconsistencies
• Unnatural movement
• Rendering artifacts
• Translation errors
• Unexpected creative outputs

The Company will make reasonable efforts to correct significant issues within the agreed scope and revision allowance.

Perfect or photorealistic output is not guaranteed unless specifically agreed.

11. THIRD-PARTY PRODUCTION TOOLS

The Company may use third-party:

• Video platforms
• AI tools
• Voice tools
• Cloud systems
• Animation systems
• Editing platforms
• Stock-media providers
• Rendering services

These technologies may change, become unavailable, or have features discontinued.

The Company may substitute production tools when reasonably necessary.

The Client does not obtain ownership of any third-party software or production platform used to create the project.

12. SCRIPT DEVELOPMENT

If scriptwriting is included, the Company may prepare or assist with the script using information provided by the Client.

The Client is responsible for final script approval.

Approval confirms acceptance of:

• Messaging
• Claims
• Product descriptions
• Pricing
• Calls to action
• Names
• Contact information
• Disclosures

Once a script is approved, substantial rewriting may incur additional fees.

13. MARKETING AND ADVERTISING CLAIMS

The Client is responsible for ensuring that all claims used in the video are lawful and substantiated.

This applies especially to:

• Health claims
• Medical claims
• Financial claims
• Earnings claims
• Weight-loss claims
• Product guarantees
• Legal claims
• Investment claims
• Testimonials
• Comparative claims

The Company does not independently verify all statements supplied by the Client.

14. PRODUCTION TIMELINE

Estimated turnaround begins when:

• Required payment is received,
• Necessary materials are received, and
• The project brief is sufficiently complete.

Estimated delivery dates are not guaranteed unless explicitly stated as guaranteed in writing.

Delays may occur due to:

• Client response time
• Revisions
• Technical problems
• Rendering time
• Software outages
• Third-party platform issues
• Project complexity
• Additional requests

15. CLIENT DELAYS

If the Client fails to provide required materials, approvals, or responses, the project schedule may be extended.

If the Client becomes inactive for more than 30 days, the project may be placed on hold.

Reactivation may require:

• Updated schedule
• Reactivation fee
• Updated pricing

Projects inactive for an extended period may be closed.

16. DRAFT DELIVERY

Drafts may be provided through:

• Private link
• Cloud storage
• Client portal
• Email
• Video hosting platform
• Other approved delivery method

Drafts may contain:

• Watermarks
• Lower-resolution previews
• Temporary audio
• Placeholder elements

Unless otherwise stated.

17. REVISIONS

The number of included revisions will be stated in the package or project scope.

Revisions generally include reasonable changes to the existing concept.

Examples:

• Text corrections
• Minor visual replacements
• Timing adjustments
• Small scene changes
• Caption corrections
• Voiceover corrections

Revisions do not generally include:

• Completely new concept
• Complete rescripting
• Full redesign
• New video type
• Replacement of most scenes
• Major strategic change
• Additional video

Out-of-scope revisions may be billed separately.

18. REVISION REQUESTS

Revision requests should be:

• Consolidated
• Clear
• Specific
• Submitted in writing where practical

The Client should avoid sending repeated fragmented revision requests when they could reasonably be combined.

This helps maintain efficiency and avoid misunderstandings.

19. REVISION DEADLINE

Unless otherwise agreed, the Client should submit revision requests within 7 calendar days of draft delivery.

Failure to respond may result in the project being:

• Considered approved
• Placed on hold
• Archived

Additional charges may apply to reopen an archived project.

20. FINAL APPROVAL

The Client is responsible for reviewing the final draft.

Final approval confirms acceptance of:

• Spelling
• Grammar
• Timing
• Images
• Audio
• Voice
• Branding
• Pricing
• Contact information
• Claims
• Disclosures
• Overall presentation

Changes requested after final approval may be treated as new work.

21. FINAL DELIVERY

Final deliverables may include:

• MP4 files
• Vertical video
• Horizontal video
• Square video
• Captioned version
• Alternate language version
• Thumbnail
• Other agreed formats

Only deliverables specifically included in the project are required.

22. SOURCE FILES

Unless specifically included, editable project files and source files are not part of the final deliverables.

Source files may include:

• Editing project files
• Animation files
• Templates
• Editable graphics
• AI-generation files
• Production assets
• Internal project files
• Voice-generation files

Source files may be unavailable or subject to additional charges.

23. RAW FILES

Raw footage or intermediate production files are not automatically included.

If available, they may be provided only if agreed in writing.

The Company is not required to retain raw or intermediate files indefinitely.

24. OWNERSHIP OF FINAL DELIVERABLES

Upon full payment, the Client receives the usage rights specified for the purchased project.

Unless otherwise stated, the Client may use the final approved video for lawful commercial and promotional purposes.

Examples include:

• Website
• Social media
• Paid advertising
• Email
• Sales presentations
• Landing pages
• Product listings
• Internal presentations

25. THIRD-PARTY ASSETS

Some projects may contain:

• Stock footage
• Stock images
• Fonts
• Music
• Graphics
• AI-generated assets
• Third-party elements

These components may remain subject to third-party licensing terms.

The Client receives rights to use such assets only as incorporated into the final project, unless otherwise stated.

26. COMPANY MATERIALS

The Company retains ownership of:

• Internal templates
• Production methods
• Workflows
• Software access
• Production systems
• Reusable design elements
• Internal documentation
• Proprietary methods

The Client does not acquire ownership of these internal resources.

27. PORTFOLIO USE

Unless otherwise agreed in writing, the Company may request the right to display completed non-confidential work in:

• Portfolio
• Website
• Social media
• Demo reel
• Marketing materials

If the Client requires confidentiality, the Client must notify the Company before production begins.

Where a project is covered by an NDA or white-label agreement, those terms control.

28. CONFIDENTIALITY

The Company will make reasonable efforts to protect confidential Client information.

Confidential information does not include information that:

• Is publicly available
• Was already lawfully known
• Was independently developed
• Was received from a lawful third party
• Must be disclosed by law

A separate NDA may be executed where appropriate.

29. WHITE-LABEL PROJECTS

For agency or white-label projects, the Company may perform production behind the Client’s brand.

The agency Client remains responsible for:

• End-client communication
• End-client approval
• Rights to submitted materials
• Final claims
• Payment
• Legal disclosures

Separate white-label terms may apply.

30. NON-CIRCUMVENTION FOR WHITE-LABEL CLIENTS

Where the Company is providing white-label services, the Company will not intentionally solicit the agency Client’s end customer solely for the purpose of bypassing the agency relationship.

Likewise, the agency Client agrees not to misuse confidential production methods or internal resources made available solely for fulfillment.

31. CANCELLATION

The Client may request project cancellation.

The financial consequences of cancellation depend on how much work has been completed.

The Company may deduct the value of:

• Planning
• Scriptwriting
• Editing
• Animation
• Voice work
• Production time
• Rendering
• Third-party costs

Any refund will be governed by the Refund & Cancellation Policy.

32. REFUNDS

Because video production involves customized services, completed work and time already spent are generally not refundable.

Any refund eligibility will depend on:

• Stage of production
• Amount paid
• Work completed
• Third-party costs
• Applicable Refund Policy

33. PROJECT ABANDONMENT

A project may be considered abandoned if the Client fails to respond for an extended period.

The Company may close abandoned projects after reasonable notice.

The Company is not required to maintain project files indefinitely.

34. FILE RETENTION

The Company may retain project files for a reasonable period after delivery.

However, the Company is not a permanent archival service.

Clients are responsible for maintaining backup copies of final delivered files.

35. CUSTOMER SUPPORT

Reasonable project-related support is included during active production.

Ongoing support after project completion may be limited to:

• File delivery questions
• Minor technical clarification
• Agreed post-delivery support

Significant new work may require a new project.

36. ACCEPTABLE USE

The Client may not use Company services to create content that is:

• Illegal
• Fraudulent
• Defamatory
• Deceptive
• Infringing
• Malicious
• Exploitative
• Harmful
• Unlawfully discriminatory

The Company may refuse any project that presents unreasonable legal, ethical, or reputational risk.

37. NO GUARANTEE OF BUSINESS RESULTS

The Company provides creative and production services.

The Company does not guarantee:

• Sales
• Leads
• Revenue
• Conversions
• Engagement
• Views
• Followers
• Advertising ROI
• Search rankings
• Campaign performance

Marketing performance depends on many factors outside the Company’s control.

38. CLIENT INDEMNIFICATION

The Client agrees to indemnify and hold harmless the Company from claims arising from:

• Unauthorized content
• Copyright violations
• Trademark violations
• Unauthorized voice use
• Unauthorized likeness use
• False advertising claims
• Defamatory content
• Illegal content
• Client-supplied materials

to the extent permitted by law.

39. LIMITATION OF LIABILITY

To the maximum extent permitted by law, the Company will not be liable for:

• Indirect damages
• Consequential damages
• Lost profits
• Lost revenue
• Lost opportunity
• Advertising losses
• Platform outages
• Third-party software failures

The Company’s total liability for a specific project will generally not exceed the amount paid for that project, unless applicable law requires otherwise.

40. FORCE MAJEURE

The Company is not responsible for delays caused by events beyond reasonable control, including:

• Natural disasters
• Internet outages
• Power failures
• Severe technical failures
• Government restrictions
• Cyberattacks
• Third-party outages
• Platform discontinuation
• Labor disruptions

41. TERMINATION BY THE COMPANY

The Company may terminate a project if:

• Payment is overdue
• The Client violates this Agreement
• The Client abuses staff
• The Client provides unlawful materials
• The project creates legal risk
• The Client requests prohibited content

The Client remains responsible for payment for work already completed.

42. DISPUTE RESOLUTION

The parties agree to attempt to resolve disputes informally in good faith before pursuing formal proceedings.

Written notice of a dispute should include:

• Nature of the dispute
• Relevant facts
• Desired resolution

43. GOVERNING LAW

Unless otherwise required by applicable law, this Agreement is governed by the laws of the State of Illinois, United States.

44. SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain valid.

45. ENTIRE AGREEMENT

This Agreement, together with:

• Project scope
• Invoice
• Proposal
• Terms & Conditions
• Privacy Policy
• Refund Policy
• Any signed addendum

constitutes the complete agreement relating to the project.

If a signed project-specific document conflicts with general website Terms, the more specific signed agreement will generally control for that project.

46. ELECTRONIC SIGNATURES

The parties agree that electronic acceptance is valid where permitted by law.

Acceptable forms may include:

• Typed legal name
• Checkbox acceptance
• E-signature
• Digital signature
• Email confirmation

47. CLIENT ACCEPTANCE

By signing below, the Client confirms that they:

• Have read this Agreement
• Understand the terms
• Have authority to enter into this Agreement
• Agree to be bound by the Agreement

CLIENT INFORMATION

Client Full Legal Name:

Company Name:

Email Address:

Telephone:

Website:

Project Name:

CLIENT SIGNATURE

Typed or Signed Name:

Date:

COMPANY

Video-Creator.net
Richard Lee Garcia Groups, LLC

Authorized Representative:

Date: